SUPPORT

Do you offer Visual Voicemail?

Visual Voicemail is now available as an optional free service on certain 5G and 4G/LTE Apple iPhones and Android smartphones.

On supported phones, you can enable or disable this feature on any/all lines in the My Account portal. Alternately, you may contact us to determine if your phone is compatible with Visual Voicemail, or to activate Visual Voicemail on your phone.

If you need further assistance, please call us toll-free at 1-877-474-3662, chat with us using our Live Chat, or e-mail us at support@charitymobile.com.
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