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Support


Can I use my existing cell phone with your service?


Charity Mobile has some success providing mobile service to customers who already have their own cell phone. However, not all cell phones are compatible with our service. "Bring your own" devices may require a Charity Mobile SIM card. Click here for more details about SIM card requirements.

Data service and smartphone access are required for all smartphones on our service, including "bring your own" devices.

For a detailed explanation of our cell phone requirements, or to determine if your existing cell phone is compatible with our service, call us toll-free at 1-877-474-3662, or e-mail us at support@charitymobile.com.



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